"I recently had an issue with my migration agent. Due to his professional negligence, I didn't get my visa. So I was badly looking for some authentic legal advice from lawyers. Then after Googling in internet, fortunately I found Carl who had posted an article about misconduct of migration agents, what to do and whether it is possible to ask for refund and compensation.
Once I sent Carl an email, he replied promptly with an answer which helped me heaps. By the way, he didn't charge anything for that. The most amazing thing was when he sent me a text after a week to follow up and left few valuable legal points I could have missed. That shows his kindness.
I wish all success in his future endeavour!"